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CUSTOMER SERVICE / TECHNICAL SUPPORT Prior to contacting support, please utilize our frequently asked questions and knowledge search options below. Most problems or questions can be resolved by reviewing the FAQs and verifying that your system meets the minimum requirements. If your system does not meet the minimum requirements, you can upgrade your system for free (software only) by clicking the links in our Downloads section below. ONLINE DOCUMENTATION Click any item below to begin.    FAQ (Frequently Asked Questions)    Step-by-step guide to getting started SYSTEM REQUIREMENTS Your System Minimum Requirements Passed Failed Generic crawler 1 Adobe Flash -1 Cookies Enabled JavaScript Enabled Internet Explorer 6 or 7 PC or Apple/Mac Mozilla Firefox 1 or 2 Macromedia Flash 7 Safari 2 or 3 56K Connection (Cable, DSL, Lan Recommended) Google Chrome Sound Card w/Speakers or Headphones Cookies Enabled JavaScript Enabled SUPPORT FORM - Contact Support Use this form to contact a support representative. To start, please choose the problem or question you have. In some cases you we may be able to diagnose the issue without contacting a support represenative. Choose the best possible response to your problem / question. Problem --SELECT BELOW-- I have a problem opening or starting the course or exam. I have a problem with a quiz or final exam. I have a problem with the certificate of completion. My course is frozen.     *If you wish to skip the selection of your problem and contact a support representative directly, click here. CONTACT US Technical Support Technical support for the online course is available Monday - Friday, 8:00AM through 11:00PM CT via the support form found within the support section of the Learning Portal.   Response: 15-30 minutes Hours: Sun - Sat 8AM - 11PM CT Contact: Use the support form By Mail Diversys Learning 13740 Research Blvd , #D2 Austin, TX 78750   DOWNLOADS Adobe Flash Plug-in Download it now! Internet Explorer Upgrade now! Adobe Acrobat Reader Download it now!

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